Frequently Asked Questions

1. Begin a course in the CE/CME section of Courses
2. There will be a Pre-test to complete prior to beginning the course
3. Navigate through the Course, following any and all prompts
4. At the conclusion of the Course, the Post-test will become available. The Post-test requires a passing grade of 70% or above. The test can be taken multiple times.
5. Once completed, you will be taken to an examination reviewing the course
6. You can then immediately download your CE certificate (if you are having trouble and are on a mobile phone, please try downloading on a desktop)

You are responsible for submitting your CE credits to ARBO. Visionary Medical Education, LLC will retain the records of course completions but does not submit course credits directly.

For questions about the course accreditation, please contact Visionary Medical Education, LLC (info@visionarymedicaleducation.com).

Only those courses with a COPE ID count for asynchronous CE credit. This event is held in conjunction with Visionary Medical Education, LLC. If you have any questions, please contact info@visionarymedicaleducation.com.

Once you claim your credit, you can download your certificate instantly!

You can edit personal information (e.g., name, OE Tracker number) on your certificates once they are submitted. Click "Claim Credit" within the course sidebar and correct any info that needs to be updated, agree to the attestation and disclaimer statements, then click the blue "Claim Credit" to download your updated certificate.

If you need to resubmit your evaluation for a particular course, please contact support.

Yes! You can download your certificate(s) from the individual courses you have completed by accessing them within your CE/CME tracker when signed in.

Yes! Please fill out your profile in the ce/cme section of courses. You can edit this information at any time!

No! You can step away at any time—Courses will save your progression.

Yes! You can register and take entire courses — including the post‑test and evaluation — without entering an NPI or OE Tracker number.

To proceed to the Claim Credit step and download an official CE/CME certificate, our accreditation partners now require either a valid NPI or OE Tracker number. If you do not have one of these identifiers, you still have two options:

Request an identifier

• U.S. providers can apply for a free NPI at the NPPES website.

• Optometrists can request an OE Tracker number through ARBO.

Certificate of Participation (no credit)

If you do not need CE/CME credit but would like documentation of participation, email events@eyesoneyecare.com and we will send you a non‑credit Certificate of Participation.

You can still register and complete the course. However, without a valid NPI or OE Tracker number you will not be able to claim CE/CME credit. If you only need proof of attendance, please request a Certificate of Participation (see above).